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Colourful buildings

Birchall Satisfaction
Survey

It's important to us that you have an opportunity to feedback about our services. Your voice is important in how we develop and deliver our services and we're always looking for ways to make it better.

 

Please take a moment to answer the following questions about the service you accessed. The survey is anonymous and should only take 5-10 minutes to complete.

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If you would like to make a donation towards our services please do so HERE.

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If you do want to get involved in our work, there is an opportunity at the end to leave your contact details - Many thanks.

2. How did you find out about The Birchall Trust?
4. Which area did you access?
6. What is your current situation at Birchall?
7. Thinking about our service how satisfied were you with our referral process?
9. Thinking about our service how satisfied were you whilst on our waiting list?
11. Thinking about our service how satisfied were you with the buildings, rooms and resources offered to you?
13. Thinking about our services how satisfied with any interactions you had with our office staff?
15. Thinking about your counsellor, wellbeing practitioner or group facilitator how safe did you feel to be able to tell them what you needed?
16. Thinking about your counsellor, wellbeing practitioner or group facilitator did you feel they understood the impact of the trauma you had experienced?
17. Thinking about any coping strategies that were suggested, such as breathing exercises, how often do you find them useful?
18. Thinking about your counsellor, wellbeing practitioner or group facilitator how effective do you think they were?
24. We may use your comments as part of our feedback to funders, our publicity or our annual report and other documents. This would always be anonymous. Please tick here to consent to us doing this.
26. Would you recommend our services to someone who may need our support?
27. On a scale of 1 to 5 how would you rate The Birchall Trust?
PoorFairGoodVery goodExcellent

28. Finally, if you wish to get involved in our work as a volunteer, fundraiser or Birchall Ambassador and want to know more - leave your contact details below and we'll be in touch

Thanks for your time

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